220 Fourth Avenue South, Kent WA 98032 - (253) 856-5200

Logo

The Official Website of the City of Kent

Water leak adjustment policy

Ordinance #4191

City Council has authorized an annual adjustment under the following circumstances:

  • a water leak has been discovered on the subject property
  • a water line failure has occurred on the subject property
  • an inadvertent error on the part of the occupant of the subject property caused excessive water usage
  • an unexplained, abnormal water meter reading has occurred on the subject property

To qualify the usage must exceed two times the average usage in the preceding 12 months.

 

If an adjustment is granted, it is subject to the right of access and inspection by a representative of the City.

Leak adjustment form (8 KB PDF) 

Send the form to:

City of Kent
Customer Services
220 4th Avenue S
Kent, WA 98032

Will the City notify me if they notice high water usage?

Yes, we monitor and audit water consumption.  If we notice an unusually high amount of water used during the billing cycle, then we may send you a letter to alert you of a possible leak as a courtesy.

Is the City responsible for fixing leaks?

The City's responsibility ends on the customer's side of the water meter. The customer is responsible from the meter to the house including plumbing inside of the house. The City maintains the water meter and meter box. It is the customer's responsibility to keep the meter box accessible for meter reading. If you discover that you have a leak, you may qualify for an adjustment on your billing.

What should I do if I see a fire hydrant leaking?

Call City of Kent Public Works Operations at 253-856-5600.