Who Do I Call...
Public Works Operations business hours are Monday through Friday, 7:30 a.m. to 4 p.m. Outside of these hours, for emergencies, please call the alternate numbers below, for non-emergencies, leave a message and crews will respond the next business day.
Trees, brush, or garbage in the roadway: 253-856-5600.
Call 253-852-2121 if the situation appears dangerous.
Call 253-852-2121 if the potholes are large or present a traffic hazard.
Traffic signal not working: 253-856-5565. After hours, call 253-852-2121
Street light not working: IntoLight at 877-229-1235 (toll free) or go to their website
Non-emergency traffic problems: 253-856-5566
(Our recording will also direct you to appropriate city staff for some specific problems.)
Missing or damaged traffic sign: 253-856-5600
Flooding: 253-856-5600. After business hours, call 253-856-2121
Power line broken or damaged: Puget Sound Energy at 888-225-5773
Sidewalk icy, damaged, or unsafe: 253-856-5600
The city is responsible for sidewalk damage caused by uprooted street trees planted by the city. Property owners are responsible for maintaining the sidewalks in front of or alongside of their property.
Sewage backup: 253-856-5600
The city is not responsible for maintaining private plumbing and sewer systems; for problems related to private systems, please call a contractor of your choice.
Drinking water quality concern: 253-856-5600
Water pressure concern: 253-856-5600